These are the values that guide us in our decision-making processes and in the relationship with our customers:
We are committed to ensuring continuous and good quality feedback. All our business processes are designed to achieve excellent quality throughout the entire value chain. We plan objectives and implement necessary corrective actions, while pursuing continuous improvement on a daily basis.
We constantly apply our know-how in order to provide products and systems that enhance the therapeutic management of chronic diseases. Strongly supporting the value of innovation and technological progress, we are constantly investing in research, development and partnership activities.
All of our products, services and processes comply with high ethical standards. We are committed to ensuring fair and respectful dealings with all of our stakeholders, in accordance with our code of ethics, which we have adopted pursuant to Italian Legislative Decree 231/01, as part of the company’s organisational system.
We aim to achieve a steady increase in business value in the interests of our stakeholders, be them patients, clinicians, employees, business partners and the company as a whole, working together in the spirit of collaboration and growth.
We are guided by the fundamental principles of professional responsibility, transparency and fairness in our relationship with customers and institutions. We aim to provide a service that fully meets customer needs through high quality standards and proactive and effective customer care and support. In compliance with the applicable legislation, we work day after day to improve the future of the health care system and of our patients.
We pursue customers’ and patients’ full satisfaction trying to use every available resource to the largest possible extent in order to ensure compliance with the duty of diligence, fairness and transparency.Read more